A story that set the tacit consent of the team as Working AgreeMent (for your ishio blog)

This time, I was contributed from Ishio's blog "for your ISHIO BLOG".

A story that set the tacit consent of the team as Working AgreeMent (for your ishio blog)

I thought it was natural, but the next member did not know and had a different awareness.Do you have such an experience when you work?

I believe that an organization that can work autonomously with creativity and passion can demonstrate the maximum performance.I would like to write about Working AgreeMent, which we are working on as one of the environment creation for that.

If you search for Working AgreeMent on the Internet, you will probably find various articles, but I define:

Unoffic agreement on working together

For example, the relationship between transactions with clients and employment of each employee has a contract, and it is written in documents, and I am included in the "official" agreement.

On the other hand, I belonged to the organization and worked together (= living) as a team, but I did not particularly agree in writing, and it is not written in the employment contract clause, but it is all as "tolerable understanding".Various rules that follow come out.For example, (I'm thinking now)

・ Once a week, someone on the team turns the rumba ・ Smokers do fabries every time.・ How to adjust the air conditioning.

We think of these things as "unofficial agreements", and Working AgreeMENT is a document that collects the work environment and agreements in living environment, not the content of the work.

There are some reasons for deciding Working AgreeMent.

・ Risk of changing team members ・ New members smooth, unnecessary collisions and friends -avoid unnecessary conflicts ・ Sometimes difficult to say ・ Security risk

Since the tacit understanding is stored as knowledge in the individual's head, there is a risk of losing knowledge as a team when a team member has been replaced, such as the withdrawal of team members.Also, when a new member joins the team, there is an advantage that you can participate in the team smoothly.If the "natural" that each member thinks is different, it can sometimes lead to the risk of getting along with the members, and it can lead to security risks.

How should Working AgreeMnet be created?Our team creates the following processes and is still operating.

・ First, the whole team will wash out the unofficial agreement that is “tacit consent”.・ In the aggregated items, there are items that should not be included in Working AgreeMent.For example, we have the idea that the above -mentioned contract matters are "official" and that Working AgreeMENT is not included.These are scrutinized under the agreement of all members.・ Among the aggregated items, each member has different perceptions.All the members will rub together one item.-The text of the created Wroking AgreeMent is expanded to the Wiki of the project management tool so that anyone can check it at any time.

When a new member comes in, first have the team read Working AgreeMent as an agreement on the team.Also, as you are working, your tacit consent will increase and change.We believe that Working AgreeMent should be flexibly added and modified while working, but we will fix it by agreeing in a place where MTG and other members gather instead of editing personally.

Also, if you break Working AgreeMent, you should never blame that person.Everyone can forgot and make mistakes.We believe that instead of treating like sinners, we will improve communication and relationships within the team as a conversation.

Currently, our team has nearly 100 items.Please try it by all means.

Writing: This article has contributed from Ishio's blog "for Your ISHIO BLOG".

The contribution article is as of October 12, 2019.