Panasonic aims to be "just right home appliances". "Connect with 10 million people" --Impress Watch

To Panasonic that "connects" with customers. Easy registration with QR

Masahiro Shinada, Senior Managing Executive Officer, President of Appliances Company, Panasonic, said, "The Korona-ka has greatly changed our business style and lifestyle. We are thinking that we can contribute to society through technology by facing the changes in our lifestyles." "House" has changed its role from a private living space to the center of all activities such as work, learning, and hobbies. In addition to being safe and comfortable, the elements required as a place to realize your own lifestyle have diversified. In the future, home appliances will be required to play a role in supporting the lifestyle that each person wants to realize. ”He introduced the room air conditioner“ Eolia LX series ”and the layout-free TV“ TH-43LF1 ”.

The Eolia LX series realizes a comfortable interior space by strengthening the humidification function, and the layout-free TV solves the problem that the TV design does not fit into the interior and the furniture layout is restricted. The power cordless vacuum cleaner "MC-NS10K" is easy to dispose of garbage, eliminates the trouble of preparing for cleaning and cleaning up, and is easy to use at any time. It will be a new product for daily life. For details, please refer to the articles on Home Appliance Watch and AV Watch.

Panasonic, air conditioner "Aeolia LX" that can also humidify and ventilate without water supply

A "layout-free" VIERA TV that can be moved by wheels.Industry's first 4K wireless transmission

Panasonic, lightweight stick vacuum cleaner that does not require garbage disposal every time

In addition, as a form of home appliances in the future, he said, "We will not only purchase home appliances, but also enhance services after purchase," and explained Panasonic's strengthening of "connecting" with customers.

Panasonic's goal is to support each and every one of us from the time we purchase home appliances. The company's IoT home appliances become members of "Club Panasonic", register products, and connect home appliances to the Internet to start "connection" between manufacturers and customers.

However, with conventional IoT home appliances, registering product information for connecting to the Internet has become a troublesome mechanism. Therefore, we will introduce simple reading of product information by QR code from the rice cooker released in June. It is said to be popular because it is easy to register products just by scanning the QR code.

By connecting IoT home appliances with Panasonic, 1to1 support will be possible, and maintenance information such as how to use and care will be provided. In addition, we will start a paid service "Panasonic Care" that can provide optimal support for each unit.

Panasonic Care will notify you of the timing of maintenance according to the usage status of IoT-compatible home appliances, and offer a plan to deliver parts and consumables, and a plan with a repair warranty. The air conditioner has a notification plan of 7,000 yen and a maintenance plan of 10,000 yen. The washing machine costs 6,000 yen and 15,000 yen.

Acceptance starts from October 1st. Starting with the air conditioners and washing machines released in the fall of 2021, the target products will be gradually expanded. With a plan with a repair warranty, even if the manufacturer's warranty exceeds one year, we will repair it for up to five years from the purchase and at no additional charge in case of failure.

Apply from Panasonic's official shopping site "Panasonic Store Plus". We will strengthen it as a service that provides optimal support online and in real life.

The air conditioner cleaning service has also been renewed. It informs you of the optimal timing for cleaning and makes it possible to use the air conditioner comfortably at any time, avoiding midsummer and midwinter. The price is 24,200 yen for 6.3kW or less and 37,400 yen for 6.4kW or more. Cleaning contents include disassembling and cleaning indoor unit parts and internal cleaning with high-pressure water.