Industry structure of the product maintenance market to be transformed by the Repair Rights Act -JNEWS-

Industry structure of the product maintenance market to be transformed by the Repair Rights Act

JNEWS member delivery date 2021/11/28

　Apple has announced that it will start the "Apple Self Service Repair" program in 2022 to supply genuine parts to users who want to repair their iPhone and Mac products themselves. Until now, the official route for repairing Apple products was to bring them to an Apple-certified service store, but it will also support self-repair by users.

In the background of this, consumers' "Right to repair" has been called out, and in Europe and the United States, manufacturers extend the repair warranty period to reduce waste. , there is a growing movement to enact legislation mandating the supply of replacement parts. Until now, manufacturers have developed a business model of planned obsolescence, in which they regularly change the model of their products and recommend "replacement" rather than "repair" for users of old models. In the future, it will be necessary to change its policy.

In Europe, there has been a movement calling for the right of users to repair home appliances and electronic devices by themselves since around 2010. A rule has been enacted that mandates the supply of repair parts for 10 years after the end of production. The UK, which has left the EU, will implement similar legislation in July 2021. As a result, it is possible to extend the life of the product until it is discarded, and it is also expected to have the effect of reducing CO2 emissions.

The EU's right to repair law applies to home appliances such as refrigerators, dishwashers, and washing machines, and after a period of preparation on the part of manufacturers, it will be expanded to include electronic devices such as smartphones, tablets, and laptops. is planned.

Repair rights legislation is being implemented based on consumer polls, showing the percentage of EU citizens who want to repair their smartphones rather than replace them every time they break down. is as high as 77%. There is also a citizen movement called "10 Year Smartphone" that allows smartphones to be used continuously for 10 years. Manufacturers guarantee parts supply for 10 years, and users themselves can replace batteries without using special tools. We are looking for product specifications that can be done.

In addition, the French government has a "Therepairability index" that evaluates the repairability of products in five categories: washing machines, laptops, smartphones, TV monitors, and lawn mowers, on a scale of 10. are planning to publish. The purpose of the evaluation is to extend the life of the product before it is scrapped and to correct the planned obsolescence strategy on the part of the manufacturer.

■ Official information about The repairability index

In this way, by changing the trend of throwing away broken things and continuing to use repairable things as long as possible, it is called "circular economy" to circulate resources and turn the economy. , manufacturers are being forced to change their business models, which require them to replace their products with new products on a regular basis. On the other hand, there are various business opportunities for small and medium-sized repair companies.

(This content is part of the JNEWS member report. You can access the detailed report by registering as an official member → List of articles / About JNEWS)

■Main items in JNEWS member reports ・Wave of repair rights law spreading around the world ・Existence of repair communities that are trying to enact the repair right law ・Trends in user repair rights in the automobile industry Entry point of on-site home appliance repair service ・Repair business specializing in specific home appliances ・Medical equipment maintenance industry changing due to corona disaster ・Industry structure of medical equipment repair service ・Battle between the US tractor industry and farmers Characteristics of the tractor market ・Characteristics of a carbon-neutral economy driven by the stock market ・Rare metal collection growing due to resource inflation toward a decarbonized society Earnings Structure and Entry Points of Auto Dealers

■Complete report of this article ・JNEWS LETTER 2021.11.28*ID and PASSWORD after official registration are required for access. * Click here to check JNEWS member PASSWORD

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